

The Media Specialist helps individuals and organisations respond to serious media allegations, manage reputational crises and challenge potentially inaccurate or unfair reporting.
Led by journalist and senior media strategist Louise Greene, every engagement combines more than 30 years of media experience with rigorous evidence analysis, strategic judgment and direct personal understanding of reputational harm.
For individuals and organisations contacted by a journalist, facing serious allegations or concerned about potentially damaging coverage. We assess the allegations, examine the available evidence, identify factual weaknesses and reputational risks, and develop a clear response strategy. Clients receive practical advice about what to say, what not to say and how to respond before publication.
We assess the published material, applicable jurisdiction, complaint deadline, supporting evidence and potential breaches of the Australian Press Council’s Standards of Practice. Clients receive a clear written assessment of the strength of their complaint, the available options and whether formal action should proceed.
We analyse the published material, organise the evidence, identify the strongest grounds of complaint and prepare clear, rigorous submissions for the complainant to lodge. We support clients throughout the process, including with publisher responses, proposed resolutions, further submissions and adjudication preparation, subject to the Australian Press Council’s procedural requirements.
A focused, intensive engagement for urgent or high stakes situations. We establish the facts, assess the reputational risks and develop the media strategy, key messages, stakeholder communications and interview preparation required to respond with clarity and control.
We manage media inquiries on behalf of individuals and organisations who do not want to deal directly with journalists during sensitive or high pressure situations.
We act as the central media contact, obtain questions in writing, manage deadlines, prepare and coordinate responses, correct inaccuracies and handle follow up inquiries. Nothing is communicated without the client’s approval.
For individuals and organisations rebuilding after damaging publicity or prolonged public scrutiny. We assess the existing narrative, identify continuing reputational risks and develop a practical strategy to restore credibility, strengthen the client’s public profile and move the story forward.
We develop credible, compelling stories that command serious media attention. From strategy and research to media materials, opinion articles, journalist engagement and interview preparation, we manage campaigns designed to achieve meaningful national coverage.

Louise Greene brings more than 30 years of experience across journalism, media relations, corporate communications and brand strategy.
As both a journalist and media relations specialist, Louise understands how journalists assess evidence, test claims and decide whether a story warrants publication. She also knows how individuals and organisations should prepare for scrutiny, respond to serious allegations and communicate credibly when the stakes are high.
Her expertise is also deeply personal. After becoming the subject of a damaging and, in her view, profoundly biased article by a major national newspaper, Louise experienced the devastating consequences of reporting that omitted extensive documentary evidence, failed to verify crucial claims and excluded facts central to a fair and accurate account.
That experience gave Louise an understanding of reputational crisis that professional experience alone cannot provide. It led her to specialise in high stakes media strategy, crisis and issues management, Australian Press Council complaint preparation and reputational recovery.
Louise combines journalistic insight with strategic judgment, empathy and absolute honesty. She helps clients establish the facts, assess their options and make the strongest possible response.
Every engagement is led directly by Louise.
Clients receive senior attention, rigorous preparation and frank advice about the strengths, weaknesses and risks of their position.
No junior account teams. No unnecessary layers. No promises that cannot be defended.
Just an evidence-based strategy designed around what needs to be protected, challenged or achieved.
A free and fearless media is essential to Australian democracy. So are accuracy, fairness, verification and a genuine opportunity to respond.
The Media Specialist supports rigorous public interest journalism. We also believe the power of publication must be exercised responsibly, with allegations properly tested, relevant evidence considered and accepted media standards upheld.
Not every critical article breaches those standards, and not every media dispute should be escalated. We assess each matter honestly, test the available evidence and identify the response most likely to achieve a meaningful result.
That may involve responding to a journalist, approaching a publisher directly, seeking a correction or clarification, preparing an Australian Press Council complaint, managing a controlled public response or recommending no further action.
The objective is not simply to fight back. It is to protect credibility, minimise harm and make the strongest strategic decision.
For confidential advice about adverse media coverage, a reputational crisis, Australian Press Council complaint preparation or media response management, contact Louise Greene.
The Media Specialist provides strategic communications and complaint preparation services. It does not provide legal advice or guarantee any decision, remedy, media coverage or complaint outcome.
For confidential advice about adverse media coverage, reputational crisis, Australian Press Council complaint preparation or media response management contact Louise Greene on 0479 101 274 or email Louise@themediaspecialist.com.au


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